When a customer came in to our store recently claiming that his iPhone XS Max had just had a fairly dramatic internal combustion, it really got us thinking.
No history of known fluid damage and, although internal components can short out and produce a puff of smoke, the only thing we could assume would produce such effects would have to be the internal battery. The assumption was made that the battery could have become swollen in size (quite a common fault with iPhones, as well as other devices), but the iPhone didn't look like it had bulged, a typical symptom of a swollen battery.
When we opened the iPhone up we could see straight away what happened. A rogue screw had worked itself loose and lodged itself in to the internal battery! Any puncture to a battery (the more charge it has, the more dramatic) produces some very major effects; such as smoke and even small flames coming from the puncture.
Luckily, the iPhone had no other issues and a swift battery replacement was all this happy customer needed.
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